We process and ship all orders as soon as possible within 72 hours. Most orders are usually shipped within 24 hours. Orders are shipped from our warehouse in Fredrikstad, Norway. Delivery time will then vary depending on your location.
Orders are shipped with DHL Express. You will be notified when the order has left our warehouse and you will receive a tracking number/link for your package.
Cost for shipping will depend on your delivery address, country and size of package. Shipping is calculated and displayed in shopping cart and checkout pages in the web shop.
VAT and customs
All products ordered from our webshop are shipped from Norway. This means that if you live in the EU or elsewhere you can have different VAT and customs levels when importing into your country. So instead of giving you an extra invoice, we have a universal price, including 25% Norwegian VAT. So when exporting there will be times when the Norwegian 25% VAT is higher than in your country. This difference is used to cover the cost of duty in customs.
For you this means less work after delivery and that you only pay the price that you see on our website.
All our deliveries go with the service ODD from DHL Express
DHL On Demand Delivery makes delivery easier for you. It gives you as a customer a more flexible delivery service such as:
- Plan your delivery time
- Get the package delivered at work or at home. Or another address
- Pick up at service point
- Deliver to your neighbor